Orion CD

Join RCC President Diane J. Brisebois and Rui Rodrigues, Executive Advisor for Loss Prevention & Risk Management, as they kick off RCC’s Retail Secure Conference and first-ever Retail Secure Legends Awards. Get ready for an inspiring day of learning, recognition, expanding your connections, and collaborating on new ideas for safer retail in Canada.

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Celebrate Canada’s retail loss prevention standouts at the inaugural Retail Secure Legends Awards. Join the industry in honoring these dedicated and inspiring professionals, whose skill and innovation keep retail safe.

Orion CD

Critical incidents that could impact associates at your store, another local business or an entire community facing an active assailant is a reality all of us must understand is no longer theoretical.  

Join Dr. Larry Barton, a globally recognized authority in retail crisis and trauma recovery. Dr. Barton will share invaluable insights from handling over 3,200 critical incidents involving workplace violence, organized crime retaliation, and insider threats. Learn to create a resilient workplace culture, rebuild trust, and enhance employee wellness in the aftermath of retail crime and violence.

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Be sure to visit the exhibit hall during the networking break.

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Dig into the intricacies of retail crime, where the worlds of law enforcement, judicial systems, and retail intersect. Gain insights into the agile, strategic collaborations that are reshaping the fight against retail crime. Learn how these synergistic efforts of police, legal experts, and retailers forge stronger defenses, and enhance our collective response to criminal threats.

Fast Five Sponsor Highlight

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Discover the fine differences in the benefits of having security oversight from a loss prevention officer vs a tactical security guard. Learn how the difference in value can be calculated beyond the bottom-line with the strengths of both roles leveraged to minimize loss through prevention and recovery.

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Privacy mismanagement is becoming increasingly risky with changing consumer habits and retail operations. Sharon Bauer, Privacy Strategist and founder of Bamboo Data Consulting, speaks from her 20 years of experience as a litigator and privacy expert to guide retailers in effectively managing and mitigating privacy risks. Ms. Bauer talks about the in-store risks, the digital perspective as well as employee and customer surveillance. Sarah Edward, Sr. Manager Safety, Security, and Workplace Claims, at Longo’s joins Sharon at the end of her presentation to ask the burning questions retailers will want to ask.

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As retail supply chain operations evolve, new risks emerge for retailers to manage to limit potential loss. Jeff Yates joins security expert Stephen O’Keefe and Eaigle CEO Amir Hoss to talk about the new metrics and technology that provides the needed data to track supply chain operations. This discussion covers how to measure, the split between the DC and stores, the role for AI and impact of optimized loss management.

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Be sure to visit the exhibit hall during the networking break.

Orion CD

Protecting the brand is increasingly resulting in escalated conflict or violence in stores. Protecting employees and customers in these moments is becoming of paramount importance in your asset protection strategy. Michael Lamb, recently retired VP of Asset Protection and Safety with Kroger, joins Gatekeeper Systems’ Craig Greenberg to talk about how technology is providing opportunities to minimize violence in addition to reducing losses, enabling retailers to work smarter not harder in minimizing and preventing violence in stores.

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Shrink management and situational awareness require a multi-pronged approach, requiring careful planning for a strong security foundation that has scalability and new technology implementation in mind. Brandon Hamilton, Manager of Process and Strategy, Asset Protection at Rona joins Nada Ebeid of Genetec to share the new ways Rona has been able to reduce shrink with improved situational awareness and innovative product protection strategies.

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Take a break, enjoy a delicious lunch, and network with your industry peers. Don’t miss the chance to connect with leading solution providers in the Exhibit Hall.

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Declined payments from legitimate transactions puts profitability at risk along with the cost of fraud and charge backs. Kevin Luh, Fraud Management Director with Deloitte and Kevin Sparke, at Riskified to talk about how LP managers can not only manage potential risk but talks about how to communicate the impact on revenue and profitability to executives, shifting the paradigm of how they support and invest in loss prevention.

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When it comes to improving awareness of internal theft, most loss prevention teams focus on in-store activities and metrics to reduce day-to-day theft. But, what does internal theft look like out side of the store, and how can senior loss prevention leaders start to calculate and reduce this? Learn how the changing retail experience for customers and employees is changing the red flags to watch for when loss prevention leaders are not present daily in-store. Learn how data can be used to align corporate goals with in-store practices and improve top-line sales in the long-term.

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Be sure to visit the exhibit hall during the networking break.

Orion CD

Orion CD

Step into the world of high-stakes cargo theft investigations. Detective Mark Haywood of Peel Police walks us through Project Silverado and UHaul which was an Investigative Probe into the organized crime group responsible for tractor, trailer and load thefts and the subsequent sale of the stolen goods. 

Fast Five Sponsor Highlight

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With numerous solutions serving specific areas, retailers are often left with multiple pieces of technology that require multiple log-ins and platforms to manage, leading to technology becoming a burden instead of tools of efficiency. Harry Grosso with AXON shares what the future looks like when unifying your technology ecosystem and breaking down silos that are limiting results. Discover how this unification will empower your team and increase results.

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Chris Nelson, SVP and Head of Asset Protection with Gap Inc and Michael Lamb, VP Asset Protection, (Retired) from Kroger sit down with Michael Leblanc to share powerful strategies and lessons learned in tackling workplace violence. This session offers a deep dive into effective prevention and crisis management, equipping professionals of all levels with actionable insights for a safer work environment.