Agenda

A packed full-day event to share the latest retail loss prevention best practices and most effective strategies.

March 21, 2023

7:30 AM - 8:30 AM EST
Networking Breakfast
7:30 AM - 8:30 AM EST
Registration
8:30 AM - 8:45 AM EST
Welcoming Remarks
8:45 AM - 9:15 AM EST

The Future of Retail and Modern Risk Management

Tony D’Onofrio

CEO

TD Insights and Prosegur Global Retail Business Unit

The accelerated evolution of modern retail has changed how, where, and when consumers can shop. Risk management professionals are eager to stay 10 steps ahead of bad-actors who are leveraging changes in technology and retail strategy for criminal gain. Tony D’Onofrio, CEO of TD Insights, share...

9:15 AM - 9:55 AM EST

The Fight Against Fraud

The changing face of fraud in retail is challenging to keep up with changing consumer habits and the acceleration of online shopping. In this session fraud experts from Best
Buy Canada, Visa, and Canadian Anti-Fraud Centre, come together to discuss the rise in ecommerce fraud, how to mitigate...

Dave Cheema

Senior Loss Prevention Manager, Profit Protection & eCommerce Fraud Operations

Best Buy Canada

John Armit

Detective Constable

Canadian Anti Fraud Centre and OPP

9:55 AM - 10:00 AM EST
Fast Five Sponsor Highlight
10:00 AM - 10:30 AM EST
Driving Action thought Insights: Leveraging Tech and Analytics
10:30 AM - 11:00 AM EST

Fortifying the Team: Recruitment, Retention and Resilience

Dina Yakhin

Director of Asset Protection

Gap Inc – Canada and International

In a challenging labour market building a strong team requires ingenuity and thinking outside the box. This session chats with two retailers who are sharing keys to success to finding and retaining the right people. This session looks at creative ideas and changing priorities in recruitment and ...

11:00 AM - 11:30 AM EST
Networking Break
11:30 AM - 12:30 PM EST
AM Concurrent Sessions
12:15 PM - 1:30 PM EST
Networking Lunch
1:30 PM - 2:15 PM EST
Afternoon Concurrent Sessions
2:15 PM - 2:45 PM EST
Networking Break
2:45 PM - 3:40 PM EST
Responding to Cybersecurity Incidents
3:40 PM - 3:40 PM EST
Fast Five Sponsor Highlight
3:45 PM - 4:25 PM EST
Responding to Increased Violence in Stores
4:25 PM - 4:30 PM EST
Closing Remarks
4:30 PM - 5:30 PM EST
Networking Reception