Vy Hoang is the Chief Customer Officer and Partner at i3 International, an AI technology company delivering affordable, integrated AI solutions for the retail and commercial sectors.
At i3, data is viewed as the foundation for solving some of the most complex challenges in modern retail. By consolidating video, POS transactions, IoT sensors, and system metadata into a unified platform, organizations gain a clear understanding of what is happening across their operations. With the advancement of AI, this data can now be analyzed in real time, enabling predictive insight and faster decision-making. Applied to safety, security, operational performance, and asset protection, AI-driven alerts trigger structured responses and create a true closed-loop process that reduces recurring issues and allows teams to focus on higher-value work.
With more than 37 years at i3, Vy has helped guide the company’s evolution into a technology platform holding 10 U.S. and Canadian patents in AI and data analytics. His work centers on optimization and behavioral impact, ensuring that insights lead to action and measurable improvement across organizations.
Vy holds an MBA from the Ivey School of Business. His personal journey as a refugee in the 1980s and a cancer survivor continues to shape his disciplined, purpose-driven leadership. He believes business is built on family values, fostering a culture at i3 where employees feel supported and clients and partners are treated as an extension of that family.